Shipping Policy
At House of Zest, we want your order to reach you quickly, safely, and without surprises. This page explains how we process and ship your order, what it costs, and who delivers it.
Order Processing Time
Orders placed by 12:00 PM (noon) Eastern Time (EST) on a business day are processed and shipped the same day.
Orders placed after the noon cutoff, or on a weekend or holiday, are processed on the next business day. Our warehouses ship Monday through Friday only; we do not process or dispatch orders on Saturdays or Sundays.
Shipping Rates
Free shipping on all orders. No minimum purchase required.
The price you see at checkout is the price you pay. There are no shipping surcharges added at checkout.
Shipping Methods and Carriers
All orders ship from our warehouses in the United States. The carrier used depends on your delivery destination:
● FedEx Ground: for delivery destinations in FedEx Zones 1, 2, 3, and 4.
● Amazon FBA fulfillment: for delivery destinations in Zones 5, 6, 7, and beyond, orders placed through our online store are fulfilled and shipped via Amazon FBA.
The carrier is assigned automatically based on your shipping address. You will receive a confirmation email once your order has shipped, including your tracking information.
Delivery Time
Delivery time is counted from the day your order ships and depends on your delivery zone. Your estimated delivery window is shown at checkout and in your shipping confirmation email. Tracking details let you follow your package at any time.
Duties and Taxes
All orders ship from our U.S. warehouses, so no international customs duties or import taxes apply to our shipments. Any applicable sales tax is calculated and displayed at checkout.
Order Tracking
As soon as your order ships, we send you an email with a tracking number and link. If you have not received it within one business day of placing your order (by the noon cutoff), please check your spam folder or contact us.
Questions?
If you have any questions about your shipment, please contact our customer service team through the Contact page, and we will be glad to help.
Contact us
Email: support@hoz.life